How do I set up my Serenity account?

If you have purchased something from us in the last 12 months

Great! Your account has been copied over from the old software. To activate your account, all you need to do is update your password. Go to the Serenity login portal, click on FORGOT PASSWORD and follow the prompts, using the same email address that you used with our old booking system.


If you are new to Grassroots, or it has been more that a year since you last made a booking

You need to create a new account. It’s easy to do – just go to the Serenity login portal, click on SIGN UP and follow the prompts.

The login screen of Serenity Bookings online portal

Serenity Booking login portal

Serenity Booking Login Portal